Privacy Policy

Last updated: 12 July 2026

1. Who We Are

This website is operated by Mailvol Ltd (trading as “Mocidigital”), a company based in the United Kingdom, with registered address at Barclays Eagle Labs, Glasgow. Throughout this policy, “we”, “us” and “our” refer to Mailvol Ltd. We are the data controller responsible for your personal data collected through this website and our advertising activities.

If you have any questions about this policy or how we handle your personal data, you can contact us at admin@mocidigital.com.

2. Information We Collect

We may collect the following categories of information when you visit our website, contact us, or interact with our adverts:

Contact details you provide, such as your name, email address, phone number, and company name, when you fill in a form, request a quote, or book a call.
Technical information, including your IP address, browser type, device type, operating system, and general location, collected automatically as you browse the site.
Usage data, such as pages visited, links clicked, time spent on the site, and referring website, gathered through analytics tools.
Marketing and advertising data, including information collected through cookies, pixels, and similar technologies used by Meta (Facebook and Instagram), Google, and other advertising platforms.
Communications you send us, such as emails, form submissions, or messages through social media.

3. How We Use Your Information

We use the information we collect to:

Respond to enquiries and provide the services you request;
Operate, maintain, and improve our website;
Measure and improve the performance of our marketing campaigns, including adverts run through Meta and Google;
Send you marketing communications where you have consented to receive them, or where otherwise permitted by law;
Understand how visitors find and use our website;
Comply with our legal obligations and protect our legal rights.

4. Meta (Facebook & Instagram) Advertising

We advertise on Meta platforms, including Facebook and Instagram. As part of this, we may use tools provided by Meta, such as the Meta Pixel and the Conversions API, to understand how visitors interact with our website after seeing or clicking one of our adverts.

These tools may collect information such as the pages you visit, actions you take on our website (for example, submitting a form), your IP address, and, where you have taken an action such as submitting a form, contact details like your email address or phone number. Where we share contact details with Meta for this purpose, they are converted into a hashed, non-human-readable format before being sent, and are used to help match your activity to a Meta account for advertising measurement and audience-building purposes, such as creating custom or lookalike audiences.

Meta acts as an independent controller of the data it receives through these tools and processes it in accordance with its own Data Policy. You can control the adverts you see and the data Meta uses for advertising through your Facebook Ad Preferences or Instagram settings.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate correctly, remember your preferences, understand how the site is used, and support our advertising, including adverts delivered through Meta and Google. Cookies used on this site may include:

Essential cookies, needed for the website to function;
Analytics cookies, which help us understand how visitors use our site;
Advertising cookies, including those set by the Meta Pixel and other advertising partners, used to measure campaign performance and show relevant adverts.

You can manage or withdraw your cookie preferences at any time using the cookie banner on our website, or by adjusting your browser settings to block or delete cookies. Please note that blocking some cookies may affect how the website functions.

6. Legal Basis for Processing

Where UK data protection law applies, we rely on the following legal bases to process your personal data: your consent, for example when you agree to marketing cookies or sign up to receive marketing communications; our legitimate interests, such as understanding how our website performs and improving our services, provided these interests are not overridden by your rights; and the performance of a contract, where we need your information to provide a service you have requested. Where we rely on consent, you may withdraw it at any time.

7. Sharing Your Information

We do not sell your personal data. We may share information with trusted third parties who help us run our business and our advertising, including:

Meta Platforms, Inc., for the purposes described in Section 4;
Google, for website analytics and advertising;
Email marketing and form providers, used to manage enquiries and communications;
Website hosting and IT service providers, who help us keep our website running securely;
Professional advisers and authorities, where required by law or to protect our legal rights.

8. International Transfers

Some of the third parties we work with, including Meta and Google, may store or process data outside the UK. Where this happens, we take steps to ensure your data is protected in line with UK data protection law, including relying on appropriate safeguards such as Standard Contractual Clauses where required.

9. Data Retention

We keep personal data only for as long as necessary to fulfil the purposes described in this policy, including meeting any legal, accounting, or reporting requirements. Advertising and analytics data held by third parties, such as Meta, is retained in accordance with their own retention policies.

10. Your Rights

Under UK data protection law, you have the right to request access to the personal data we hold about you, ask us to correct inaccurate data, ask us to delete your data, object to or restrict certain processing, request that your data be transferred to another organisation, and withdraw consent at any time where we rely on consent to process your data. To exercise any of these rights, please contact us at admin@mocidigital.com.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.

11. Children’s Privacy

Our website and services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “last updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Mailvol Ltd (trading as Mocidigital)
Barclays Eagle Labs, Glasgow, United Kingdom
Email: admin@mocidigital.com
Website: mocidigital.com